FAQ

Frequently Asked Questions

Our private transfers are cheap, easy, trustworthy, and secure. Our English-speaking drivers offer quick hassle-free travel. They can also give you information and advice about the area.

Our Driver will greet you in the airport Arrivals Hall, unless otherwise agreed, holding a sign with your name on it. That way you can easily find us!

Our Driver’s monitor the inbound flights and any schedule changes so we will be aware of any delays. In most cases we will still be able to provide you with the transfer service. If you know there will be a delay from the departure destination please contact us so we can make any necessary changes.

We have three classes of vehicles available for your transfer which are all modern, well equipped vehicles which are spotlessly clean. They are a standard car which seats up to to 4 passengers, our mini vans which seat up to 8 passengers, and minibus’s which seat up to 15 passengers. If you’d like another type of vehicle or have a special request we can also accomodate your needs.

Your transfer includes most costs associated with the transfer. In some cases You will be required to pay for the ferry tickets extra, but we will notify you if that is the case.This means any freeway tolls, fuel etc are included. The price also includes the transport of your luggage.

If you need to cancel or change your reservation, please contact us immediately and we will do our best to accommodate your changes and cancellation.

Unfortunately, if the cancellation or change in the transfer is at short notice we may not be able to assist – however, we will always try to do our best.

If sufficient notice is not provided we may still charge you part or the full amount of your booking.

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